Terms of service

Welcome to StrapWrap. By using our website and placing an order, you agree to the terms below. If anything feels unclear, just reach out — we’re friendly humans.

1. Overview

This website is operated by StrapWrap. Throughout the site, “we”, “us” and “our” refer to StrapWrap. By visiting our site or purchasing something from us, you’re engaging in our “Service” and agree to these Terms.

2. Online Store Terms

You must be at least the age of majority in your country to use this site. You agree not to use our products for anything unlawful or to break any laws in your jurisdiction.

3. Products & Availability

We do our best to keep product information accurate and stock levels up-to-date. Occasionally an item may sell out before an order is processed — if that happens, we’ll contact you immediately.

4. Pricing & Payments

Prices are listed in GBP and may change from time to time. All payments are handled securely through our approved payment providers.

5. Shipping

Delivery times shown at checkout are estimates. Once a package is handed to the carrier, transit timing is out of our direct control — but if anything goes wrong, we’ll help get it sorted.

6. Returns & Refunds

Our Returns & Refund Policy applies to all purchases. You can return items within 30 days, return shipping is provided by the customer, and we never charge restocking fees. There are no “final sale” items.

7. Accuracy of Information

From time to time, there may be information on our site that contains errors (typos happen to the best of us). We reserve the right to correct mistakes or update information without notice.

8. Prohibited Uses

You agree not to:

  • Use the site for any unlawful purpose

  • Attempt to gain unauthorised access to the site or our systems

  • Upload malicious code or do anything that disrupts the site

(If your hobby is hacking small e-commerce stores, please find a new one.)

9. Limitation of Liability

We’re responsible for providing you with the product you purchased, in the condition you expect. However, we’re not liable for indirect losses, misuse of products, or damages resulting from things outside our control.

10. Third-Party Links

Our site may contain links to other sites we don’t operate. We’re not responsible for their content or policies.

11. Changes to These Terms

We may update these Terms occasionally. The version posted on our website is the most current one. Continued use of the site means you accept any changes.

12. Contact Information

Questions about these Terms?
Drop us a line at hello@strapwrap.co.uk.